Director, Digital and Customer Services
Details
Decision Scheduled
Customer Service Programme – Next Phase
Director, Digital and Customer Services
Cabinet : 13/12/22
13/12/2022
The Council's new Customer Service Strategy was approved by Cabinet in December 2021 and the Customer Service programme was created to deliver the strategy, to ensure the Council is a truly customer centric organisation. This report will update Cabinet in the first year of the programme and outline the subsequent work the programme needs to the deliver.
07/11/22
Key Decisions
Key Cabinet decision as the approximate £ 4.1m capital spend will have a significant effect on more than Ward.
Customer Service Programme Scope for YR2
Forecasted budget profile for YR 2-4 of the Customer Service Programme
Department Details
Deputy Leader
Decision Maker
Committee
This section allows you to view the reports for the forward plan item.
Forward Plan Item Report(s)