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Details
Status:
Decision Proposed
Title:
Customer Satisfaction
Include item on Forward Plan
No
Item Contains Exempt/Private Reports
No
Urgent Decision - Not in Forward Plan
No
Details for Agenda Sheet
To receive a short report on the status of the Customer Satisfaction Key Performance Indicator (KPI).
In attendance: Wendy Griffiths, Director of Centralised Services, HR, OD and Transformation.
Implementation Date (not before meeting on)
Fri 27 Mar 2026
Key Portfolio
------ N/A ------
Decision Maker
Not Applicable
Chief Officer Decision Maker
------ N/A ------
Decision Maker:
Corporate & Finance Overview and Scrutiny Committee
Would the recommended decision be contrary to the budget and policy framework:
No
Additional Information
Decision Criteria
This Decision does not contain any decision criteria records.
Wards
This Decision does not contain any Ward records.
Topics
This Decision does not contain any Topic records
Overview and Scrutiny
This Decision does not contain any Overview and Scrutiny records.
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Decision History
| 17/03/2026 14:08:12 | Jayne Power | Business Item Created | |
| 17/03/2026 14:08:12 | Jayne Power | Committee Added | Corporate & Finance Overview and Scrutiny Committee |
| 17/03/2026 14:08:12 | Jayne Power | Meeting Added | 27/03/2026 10:30AM |
| 17/03/2026 14:08:23 | Jayne Power | Status Changed | Decision Proposed [2] |
| 19/03/2026 11:18:40 | Jayne Power | Report Added | Document ID 327249: Item 7 Customer Satisfaction |
| 19/03/2026 13:40:47 | Jayne Power | General Details Edited | |
Approval/Comments
No history found.